FAQ

How long does delivery take?

Typical delivery is 2-6 weeks depending on the product, stock availability, destination and shipping method.

Does every product require freight coordination?

No. Standard tools, accessories and many workshop products may ship through normal parcel or carrier methods. Larger or heavier items may require special shipping arrangements.

What payment methods are accepted?

Available payment methods are shown during Shopify checkout.

Can I track my order?

Tracking information is provided when available from the carrier or fulfillment partner.

Do all products have the same warranty?

No. Warranty coverage varies by product and manufacturer. Check the product page or contact JetForge support for details where available.

How do I contact JetForge?

Use our Contact page and include your order number if your question is about an existing order.