Shipping policy

Shipping Policy

JetForge coordinates shipping for tools, automotive equipment, pressure washers and workshop essentials based on product type, stock status, destination and available shipping methods.

Typical delivery estimate

Typical delivery is 2-6 weeks depending on the product, stock availability, destination and shipping method. Delivery estimates are estimates only and are not guaranteed delivery dates.

Processing before dispatch

Processing time before dispatch may vary by product, supplier, inventory status, order review and payment confirmation.

Larger or heavier products

Some larger or heavier products may require special shipping arrangements, appointment delivery or additional carrier coordination. Not every product requires freight coordination.

Tracking

Tracking information is provided when available from the carrier or fulfillment partner.

Shipping information

Customers are responsible for providing complete and accurate shipping information. Incorrect or incomplete information may cause delays or additional carrier charges.

Damaged deliveries

If an order arrives damaged, report the issue promptly through our Contact page. Include your order number, photos of the packaging and product, and a description of the issue so we can review the shipment.